This article will explain the difference between admin and regular users, as well as show you how to make a regular user an admin user in 8am™ MyCase.

What's the difference between an admin user and a regular user?

You can deactivate a firm user with the steps in this article.

How do I deactivate a firm user?

This article will walk you through how to add multiple users to your 8am™ MyCase account at one time.

How to Bulk Add Users

This article will walk you through changing/updating your email address.

How do I update my email address?

Don't worry! Using our Forgot Password tool, you will be up and running again in no time.

Help! I forgot my password.

How to change your MyCase password when you are already logged into your account.

How can I change my password?

Firm users are the attorneys, paralegals, & staff who each have their own username and password for accessing your firm's MyCase account.

What are firm users?

If your 8am™ MyCase account is idle for a period of time, you will be automatically logged out to ensure your account remains secure.

Changing My Automatic Logout Time

This article will walk you through reactivating a deactivated firm user.

How do I reactivate a deactivated firm user?

This article will show you how to add an attorney, paralegal, or staff user to your account.

How do I add firm users to MyCase?

In 8am™ MyCase, you can manage the frequency and type of notifications you receive.

Edit Notification Settings

A firm's Admin Users have the ability to restrict access to the different features of MyCase on a per-user basis.

Editing User Access Permissions

This article outlines how to control case-based access and permissions for users, including attorneys.

How can I manage user access and permissions effectively in 8am?

Firm User Setup

Schedule a Training

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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