Overview
Every law firm's MyCase account has an Admin User. By default, the admin user is the person who signed up for the firm's MyCase account.
The Admin User can set other Firm Users as Admin Users (multiple admin users can be on one account).
An Admin User is someone who has full access permissions, billing permissions, and admin access within MyCase. They can view information for every case/matter in the system, regardless of whether or not they are linked to it.
Admin Users are the only users who can enter credit card information to pay for the firm's MyCase subscription.
Admin Users are the only people who can edit the firm's contact information and online payment settings.
Regular Users are all other Firm Users who are not designated Admin Users.
You must be an Admin User to upgrade other users to an Admin User.
Upgrading a Regular User to an Admin User
To upgrade a Regular User to an Admin User:
Navigate to Settings
Click All Settings
Select Firm Users
Select the pencil icon in the Permissions column for the appropriate Firm User
Check Yes for the option: Manage your firm's preferences, billing, and payment options?
We also recommend that you check Yes for the option: Edit user permission settings, to grant the ability to edit other users' permissions.
Click the Save Permissions button
You will not be charged more for upgrading users to an Admin User status.