Introduction
Congratulations on choosing MyCase for your business! We understand that as a legal professional, time really does equal money - that is why we created this Onboarding Quick Start Guide to help you get started as efficiently as possible.
This guide gives you the tools you need to start using MyCase immediately. You will find information to manage your practice seamlessly. We encourage you to sign up for a MyCase 101 webinar to ask questions.
We also encourage you to visit our Learning Center, which is designed with you, your firm, and your client’s needs in mind; the MyCase learning center provides outcome-based lessons to help you run your business successfully, focus on practicing law, and increase your firm’s revenue.
Review the 8am MyCase 101 course to walk through a case's lifecycle to help you get started quickly.
How to Use This Guide
This guide is designed with you and your firm in mind. Training is on demand and can be viewed anywhere at any time.
You can review each section in order or jump to a specific topic. There are links within the guide that take you outside of this guide, like our Knowledge Center, a video or a Product Tour in the app.
Once you complete the sections in this guide, you will be ready to use MyCase. Remember that with every new experience, repetition is your greatest learning tool. Feel free to follow along in MyCase while watching the videos and exploring help articles. Feel free to come back here for information.
Setting Up and Customizing MyCase Account Settings and Preferences
Save hours of manual work by quickly uploading case and contact data with the Data Migration Learning Center course.
Navigating MyCase
Learn all about the MyCase Dashboard in the MyCase Account Setup Course.
Customizing Your Account
Setup your firm’s practice areas, case stages and custom fields for cases and contacts. While MyCase has some basic fields set up, you can personalize your account with information relevant to your practice.
Learn how to handle 38% more cases through seamless case and contact with the Case and Contact Management Course in the MyCase Learning Center.
These courses will help you understand Integrations, Workflows, and Document Management.
Settings
Start the MyCase Account Setup Course to never miss a notification or client update by handling Settings on Day 1.
Billing & Invoicing
Review the 8am MyCase Billing and Invoicing 101 course to to streamline your law firm’s billing and invoicing process and get paid 39% faster.
Setting Billing & Invoicing Preferences
Learn how to get paid 39% faster by managing billing and invoicing in just a few minutes with the Billing and Online Payments course in the MyCase Learning Center.
Time Tracking & Expenses
Take the Time Tracking course to learn how to track time spent on a case.
Setting up LawPay Payments
Learn how to Setup LawPay to accept online payments.
Reports
Learn about the different reports you can generate in MyCase with the Reporting course in the MyCase Learning Center.
Dive Deeper
This link takes you to the MyCase Support Center, where you can search for additional information or review sections relevant to you and your firm, such as setting up Accounts and Settings, Accounting, Reporting and Workflows.
Related Help Articles:
Contact
If you find you need assistance, please don’t hesitate to reach out to our Customer Success team, available Monday-Friday from 6 AM-5 PM PST:
Chat in-app or on our website
Email: [email protected]
Phone: (800) 571-8062, option 1













