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How to Change Firm Contact Information and Upload a Logo

As an admin user in 8am™ MyCase, you can change your firm contact information and upload a logo for the entire firm.

Updated this week

Overview

To update your firm's contact information and logo that appears on your invoices, you must be an admin user of your account. Admin users can independently update the firm name, office details, and contact information. Updating the firm name does not automatically change the URL or subdomain. For URL modifications, a firm admin must reach out to [email protected], this will also update the URL of the Client Portal.

Regardless of the original logo size, the logo will be downsized to 200x200 pixels, which can affect the image quality. JPEG and PNG are accepted file types.


Updating Firm & Contact Information

  1. Go to Settings.

  2. Click Edit Firm Info & Settings icon.

  3. Click the Edit (pencil icon) to make changes.

  4. Click Save.


    Note: Updating the firm name does not automatically change the URL or subdomain. For URL modifications, a firm admin must reach out to our support team at [email protected].


Updating the Firm Logo

  1. Navigate to Frim Settings

  2. Click the Preferences tab.

  3. Click Edit Preferences.

  4. If you already have a firm logo, you will see the options to either Update or Remove the firm logo.

  5. If you don't have a firm logo, you will see the option to select one by clicking Choose File.

  6. Click Save preferences.

Learn how to navigate Settings in the MyCase Account Setup Course.

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