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The articles in this section explain how trust and credit accounting are managed in MyCase. They cover topics such as retainers, requesting funds, applying payments from trust/credit, and more!  

Trust & Credit Accounting

Recording Trust (IOLTA) Interest Deposits & Withdrawals

To view the account ledger for your firm's trust account, follow these simple steps:

Where can I see the full history of my law firm’s trust account?

Open the Client Details Page for the person/company that you would like to see trust account history for.

Where can I see a client's trust account activity

Let's face it, mistakes can be made! We've made it easy to correct erroneous deposits, withdrawals, and refunds made to your trust account.

How do I correct an erroneous transaction on my trust account?

Minimum Trust Balance

Open the invoice you would like to accept a payment against. Click the Record Payment button.

How do I pay an invoice with funds from my client's trust account?

With MyCase, you can deposit funds (or retainers) into a client's Trust Account and then later apply those funds to an invoice.

Recording a Trust Deposit or Retainer [w/ VIDEO]

There are two methods of transferring money out of a client's trust account.

How do I withdraw funds from a client's trust account? [w/ VIDEO]

To issue a refund on a deposit that was made into your trust account, open the Contact Details Page.

Refunding an offline deposit made into a trust account

MyCase allows you to earmark and track trust funds for each client's case. This is particularly useful if a single client has multiple cases

Trust Accounting By Case

Trust Accounting

Non-trust retainers or Credits are used when a firm receives funds into their operating account that have not been earned or billed for yet.

Non-Trust Retainers and Credit Accounts [w/ VIDEO]

Credit Accounting

After you have sent a Request for Funds, you can track them in several places throughout MyCase.

How do I manage outstanding Requested Funds?

The Request Trust feature is a way for any firm user with billing permissions to send an electronic payment or retainer request to a contact

Request Funds Overview [w/ VIDEO]

To create a request for trust funds in MyCase, you will first need billing permissions.

How do I Request Trust or Retainer Funds from my client?

You can now send reminders of outstanding retainer or fund requests directly to your clients.