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Recording a Trust Deposit or Retainer

With MyCase, you can deposit funds (or retainers) into a client's Trust Account and then later apply those funds to an invoice.

Updated over a week ago

Overview

With MyCase, you can deposit funds (or retainers) into a client's Trust Account and then later apply those funds to an invoice of your designation.

To learn how to electronically request Trust Funds from your client, please click here.


Steps

Initial Navigation

  • Click the Billing tab from the menu at the top

  • Click the icon for Deposit Into Trust

  • Select the client you wish to record a trust deposit for by clicking into the search box

    • You can either scroll through your list of clients contacts or by typing their name

  • Select a trust account and trust allocation for the deposit.

    • You can either choose a specific case to allocate the funds too or allocate them to the client (unallocated)
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The last step of the process is to select a billing method.

Online Payment

  • You will see this option if you have online payments enabled in your Settings

  • Click in the box under Apply to Request to apply this deposit to an existing funds request (if applicable)

  • Select a payment method linked to the client or add a new payment method

  • Enter an amount and any notes for the payment

  • Click the blue Deposit Funds button

Offline Payment

  • Click in the box under Apply to Request to apply this deposit to an existing funds request (if applicable)

  • Select a payment method from the drop down box and enter a date

  • Enter an amount and any notes for the payment

  • Click the blue Deposit Funds button

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You can also make trust deposits from a client's Contact page. To do this:

  • Click the Billing tab on the client's Contact page

  • In the Trust History section, click the blue Deposit Into Trust button

  • Follow the same steps listed above to make the payment

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