Overview
To ensure a smooth migration into MyCase, your files must be exported in .csv or .xlsx format, have headers only in the top row, and contain no duplicate entries. If you need help meeting these requirements, contact Amicus Customer Support. If your MyCase subscription includes onboarding, a Data Conversion Analyst can assist you with formatting and organizing your data.
What can migrate
Contacts
Cases
Custom fields
Notes
Tasks
Calendar events (single events only)
How to migrate
Amicus Desktop
In 2016, Amicus Premium users can retrieve a “.bak” file from their nightly server backup.
If users cannot retrieve a .bak file from their nightly server backup, they can contact Amicus Customer Support and request a copy. This is one large file that contains hundreds of spreadsheets of data.
Amicus Cloud
The firm owner must contact Amicus Customer Support and request a “.bacpac” file. This file is large and contains hundreds of spreadsheets of data.