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Why can't a new firm user add expense entries?
Why can't a new firm user add expense entries?

If a firm user is unable to add an expense entry, this means that the user is not linked to a case in the system.

Updated over a week ago

The "Add Expense" icon will be greyed out (pictured below).

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In order to give a firm user the ability to add expense entries, the user must be linked to at least one case.
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If a firm user still cannot add an expense, this may be because their user permissions have been toggled off for adding time and expenses. Admin users on the account can edit user permissions and should be contacted if they need any adjustment.
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