Overview
When you archive a contact, they will be removed from your main contact database. They will also be removed from the Global Search Bar auto-match results. As previously stated, there are two ways to locate an archived contact which are outlined below.
Option 1: Use the Global Search Bar (Everything Results)
Type the person's name into the Global Search Bar on the top-left corner of the screen. Their name will not appear in the auto-match dropdown results. You will have to click on "Search everything for ____________" on the bottom of the auto-match results. This will take you to the advanced search results screen and the archived contact should appear on the list of items.
Option 2: Use the Contact Database (Archived Filter)
Open the Contacts tab.
Click the filter called Archived.
You will be taken to a list of all of the Archived Contacts in your MyCase account.
