Chat with Cases will search: text-based documents, notes, messages, calendar events, tasks, and case fields to find answers to your questions. 

Watch the short video below to learn how to get started. 

(in beta) Ask natural language questions and get responses from your case data

8am™ IQ Chat with Cases

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Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.