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Leads Referral Source Report

This article will highlight the benefits of the Leads Referral Source Report and show you how to use this report to keep track of your most viable referral sources.

Updated over a week ago

Overview

The 8am™ MyCase Leads Referral Source Report helps you zero in on exactly where your leads are coming from, so you can start investing where it counts.

By tying each lead to a referral source (i.e. your website, social media, or a client referral), you’ll get clarity on what’s working, what’s not, and where to double down.


What the Report Helps You Do

  • Spot lead origins
    See where each lead is coming from by assigning a referral source.

  • Gauge marketing ROI
    Get a bird’s-eye view of how many leads each source brings in and whether they’re worth the spend.

  • Identify your top performers
    Identify which channels deliver high-value leads, allowing you to adjust your strategy accordingly.

  • Connect marketing to revenue
    By tying lead sources to actual case value, you can measure the financial return of your efforts.

  • Make smarter marketing decisions
    Double down on what’s working and trim the rest. No guesswork required.


How to Run a Leads Referral Source Report

Here’s how to pull the report in just a few clicks:

  1. Click the Reports tab in the left navigation pane.

  2. Select Leads referral source from the Leads reports list.

  3. In the top-right corner, click Customize report. You can customize your report by:

    1. Filtering the data fields.

    2. Reorganizing the columns in the report.

    3. Sorting the rows based on data type.

    4. Grouping by Referral source.

    5. Calculating the total of each data type.

  4. Once you have customized the report to fit your needs, click Run report.

What you’ll see:

The report breaks down each lead based on the filter(s) and columns you select during customization. In the example below, the user selected the Lead name, Lead status, Practice area, Value, and Referral source columns and filtered the report by assignee (the person the leads are assigned to).

You’ll also see the total number of leads at the end of the referral source column.


Share or Save Your Report

  1. Click Save Report to access the specific report later. All Saved Reports are located in the My reports tab at the top of the Reports list (see the orange box below).

  2. To download the report as a PDF or CSV, click the Export button.

  3. To print your report, click the printer icon.

To learn more about Customizing Your Reports, click here.

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