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Why is the Advanced Document Automation icon grayed out?
Why is the Advanced Document Automation icon grayed out?
Updated over 6 months ago
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Occasionally you may notice the the Advanced Document Automation button icon is grayed out.

This situation can happen due to one of two issues:

  1. The document you're opening is a ".doc" file instead of a ".docx" file.

  2. The document you're opening is in "read-only" mode.

The simplest solution to both of these scenarios is to make a copy of your document and make sure you save it as a ".docx" file instead of a ".doc" file. Open up the new document and the Advanced Document Automation button should become active again.

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