There are two methods of transferring money out of a client's trust account.
(Click the image above to watch the video)
1) Process an invoice payment from their trust account: When receiving payment on an invoice, designate the payment source as a client's trust account. Read More
2) Withdraw from Trust: A withdraw from trust is a manual removal of funds from a client's trust account. It differs from the previous method in that no invoice is needed to apply the transfer to. This article is going to cover the details of Withdrawing from Trust.
An example of when to use Withdraw from Trust:
A client makes a $5,000 deposit into a trust account. Part of that balance is then used to pay a court fee of $200. Technically speaking, the money was never transferred to your Operating Account because it was taken directly from trust and given to the court. Using the Withdraw from Trust feature will allow you to remove the $200 from trust (without transferring it to your Operating Account), and will let you enter a note to describe the action.
How to Withdraw from Trust:
Open the Contact Details Page for the company/client you would like to withdrawal trust funds from. Click the Billing tab, then Trust History sub-tab. Then, click on the button labeled Withdraw from Trust.
MyCase will then display the Withdraw funds from trust window. First, enter the amount you would like to withdraw from trust.
Option to Transfer to operating account: By default, this will NOT be selected and the money you withdraw from trust will be taken from the trust account and not deposited anywhere else in the system. However, if you would like to withdraw funds from trust and transfer them to your operating account, check this box.
Finally, enter any notes you want to attach to this withdrawal. Click the Withdraw button to process the transaction.
For instructions on how to refund a deposit made into a trust account, click here.
If you are trying to pay an invoice using trust funds, a "Withdraw from Trust" is NOT the way to do it!