Following along in MyCase is recommended as you read the steps in the article.
Overview
There are two ways to transfer money from a client's trust account.
Watch the video to learn how.
Each method is outlined below.
Ways to Transfer Money from a Client's Trust Account
1) Process an invoice payment from their trust account: When receiving payment on an invoice, designate the payment source as a client's trust account. Read More
2) Withdraw from Trust: A withdrawal from trust is a manual removal of funds from a client's trust account. It differs from the previous method in that no invoice is required to apply the transfer. This article covers the details of Withdrawing from Trust.
An example of when to use Withdraw from Trust:
A client makes a $5,000 deposit into a trust account. Part of that balance is then used to pay a court fee of $200. Technically speaking, the money was never transferred to your Operating Account because it was taken directly from trust and given to the court. Using the Withdraw from Trust feature will allow you to remove the $200 from trust (without transferring it to your Operating Account), and will let you enter a note to describe the action.
How to Withdraw from Trust
Open the Contact Details Page for the company/client you would like to withdraw trust funds from.
Click the Billing tab,
Click the Trust History sub-tab.
Click Withdraw from Trust.
MyCase displays the Withdraw Trust Funds window.
Enter the Amount you would like to withdraw from trust.
Enter any notes you want to attach to this withdrawal. Click the Withdraw button to process the transaction.
Transfer to operating account (Optional): By default, this option is NOT selected, and the money you withdraw from the trust will be taken from the trust account and not deposited elsewhere in the system. However, if you would like to withdraw funds from Trust and transfer them to your operating account, check this box.
Click Withdraw.
For instructions on how to refund a deposit made into a trust account, click here.
If you are trying to pay an invoice using trust funds, a "Withdraw from Trust" is NOT the way to do it!