Overview
An open API, also called public API, is an application programming interface made publicly available to software developers, on behalf of MyCase subscribing firms.
MyCase’s Open API allows firms to connect more of the other softwares that they use to MyCase for increased data sharing, decreased manual error-prone duplicate entry, and creating more automated workflow processes.
Open API is available exclusively in the Advanced Tier.
Resources
FAQ
How does my firm get started?
First, check our API Documentation to confirm it covers the current capabilities you need and looks like it will work for what you want to accomplish with the API. Please also confirm that your firm has a technical team that can use the API without technical assistance from MyCase.
If so, please send the following to MyCase support in writing (email [email protected] or chat with Support):
A redirect URL that you would like to use for the OAuth 2.0 authentication process outlined in the API documentation
Whether you want read or write access to all resources
Admin’s email address
Once that’s confirmed and you’ve provided the above in writing, our team will provide an admin on the account with Open API credentials.
How do I get support for using the Open API?
Although MyCase does not directly provide technical support for API implementations, as we do not offer technical support for this feature, we’re happy to guide you toward resources that can help resolve your issue as efficiently as possible:
We recommend reaching out to one of our MyCase Certified Consultants. They specialize in API implementations and can provide the assistance you need. Please refer to MyCase Certified Consultants for more details.
Additionally, our comprehensive API Documentation is available to help you understand and implement the API into your firm’s workflow.
If you have any further questions about MyCase or need assistance with other features, don’t hesitate to let us know.