Following along in MyCase is recommended as you read the steps in the article.
Accessing Document Trash Bin
Moving Documents to Trash Bin
Restoring Documents from Trash Bin
Permanently Deleting Documents
Overview
You can feel confident that documents stored in MyCase are safe and will not be lost forever because deleted documents can be restored. Once a document has been deleted, it will be moved to the firm's Document Trash Bin. Deleted documents are recoverable from this bin unless permanently deleted after their initial deletion.
Accessing Document Trash Bin
The Document Trash Bin is in the bottom left-hand corner of your MyCase account (Old User Interface), or the Documents sub-tab is on the left navigation menu (New User Interface).
Select the Document trash sub-tab (new User Interface) or trash can icon (Old User Interface) to access your firm's trash bin. This page includes all documents deleted by you and other firm users.
You can filter documents in the trash bin by Case and Deleted Date by selecting the criteria and clicking the Apply Filters button.
Moving Documents to Trash Bin
To move a document to the trash bin:
Locate the document. Documents can be found under the main Documents tab in your MyCase account and within the Documents section of any individual case.
On the right-hand side of the screen, select the three vertical dots to reveal a menu with more options.
Select Move to Trash from this menu
Click the Move to Trash button.
Restoring Documents from Trash Bin
If a document has been moved to trash in error and must be recovered:
Open the Document Trash Bin.
Locate the Document.
Click the cloud icon to download and view the document.
Click the trash can icon with an arrow to restore the document.
You can select Case and Deleted Date to filter documents in the trash bin bin.
Note: Documents in the trash bin may only be viewed by downloading them first.
Restore documents in bulk
Open the Document Trash Bin.
Check off all of the Documents you would like to restore using the checkboxes on the left-hand side of the screen.
Select the Restore button in the upper right-hand corner of the page.
Permanently Deleting Documents
To permanently delete documents, turn on the option in Settings.
Select Firm Users.
Select the pencil icon in the Permissions column.
Click the Yes radial button next to Delete items (events, etc.) and move documents to trash.
If you don't see a setting, ask your MyCase Admin.
To permanently delete documents, select one or more by checking the box in the leftmost column of any row and clicking the Permanently Delete button at the top right of the screen.
Note: Only users with permission to permanently delete documents will see this button.