How to Manage and Customize Notifications in MyCase
Managing notifications in the 8am MyCase application allows you to tailor your experience and avoid unnecessary interruptions. Follow this guide to access and adjust your notification preferences for emails, text messages, activity feeds, and more.
Accessing Notification Preferences
Log into your MyCase account.
Click on your initials or profile photo in the top-right corner.
From the drop-down menu, navigate to Settings.
Select My Notifications from the menu on the left side of the screen.
Customizing Notifications
Email Notifications
To reduce excessive email notifications, review the settings under the Recent Activity and Individual Notifications sections. You can deselect unnecessary options to stop receiving irrelevant email alerts.
If you receive too many emails associated with the automatic out-of-office reply feature, disable the setting for "A new message has been sent" to avoid receiving duplicate notifications.
Activity emails can be disabled by opting to see updates only on the Activity feed instead of via email. This prevents unnecessary clutter in your inbox.
Text Message Notifications
Notifications related to text message replies can be customized as follows: - Go to Settings > My Notifications. - Review and deselect specific notifications under Recent Activity or Individual Notifications that pertain to text messages. - Save your changes to apply the updates.
Troubleshooting and Additional Resources
If notifications persist despite these adjustments, verify that your changes have been saved correctly. For more guidance, refer to this article or contact the 8am support team for assistance.
Effective notification management in 8am MyCase improves productivity by maintaining focus while ensuring that critical updates are not missed. Remember to periodically review and update your preferences to match evolving requirements.