Following along in MyCase is recommended as you read the steps.
To link your firm documents and/or templates to a firm user, enter their name in the search bar or by navigate to Settings > Firm Users and click on the name of the firm user.
On the bottom-left of the Firm User Details page, you will have two options: (1) Share All Firm Documents, (2) Share All Templates.
Selecting these options will allow the firm user to access all Firm Documents and/or Templates in the system.