Overview
MyCase allows you to upload a photo of a contact to ensure you can always put a face to a name. This photo will appear next to the contact's name throughout your database, including Comments, Messages and on their Contact Details page. It will be visible to contacts, clients, and firm users who interact with you on MyCase.
Uploading a Contact Photo
To upload a photo:
Navigate to the Contact Details page
Once you're on this page, move your mouse over the default picture, and the "edit" icon (pencil) will appear
Click the pencil icon
You will be able to upload a picture in the following formats:
.png
.jpeg
.jpg
.gif
After you've uploaded a file, simply crop the picture as you would like it displayed and click "Crop Picture" to save.
To remove the photo you have uploaded, hover over the picture and click the "edit" icon, then select the trashcan icon.
If clients wish to replace this photo anytime, they can still upload an image from within their client portal.