If you have decided to cancel your MyCase Subscription, you can do so within your MyCase Settings. Only users with access to payment information will be able to cancel their MyCase subscription.
Click Settings in the top right-hand corner
Select All Settings from the drop-down menu
In the left-hand menu tabs, select Firm Settings
Select Billing
Scroll down to the bottom of the page until you see the Cancel My Subscription button
The next screen asks the reason you are deciding to leave. Make sure to select the option that best describes your situation.
Can we change your mind? If so, please let us know how. We always want to help and would love to discuss specific details by phone with you.
Make sure you see this confirmation message and verify that the information is correct. Your Account will be scheduled to deactivate before your next billing cycle, and your credit card will no longer be charged. You will also receive an email confirmation of the changes to your subscription.
Please contact [email protected] if you have any further questions!