Overview
In the MyCase Immigration Add-On, you can use Smart Forms to electronically file the DS-160, making it more efficient than ever.
Once the information has been entered into the MyCase Immigration Add-On, a new DS-160 Application will be created on the CEAC website with all of the information provided with just a couple of clicks!
Completing the Intake/Smart Form Questionnaire
To create a new application to e-file a DS-160 with CEAC, you and/or your client must complete the Intake/Smart Form Questionnaire.
Click here to learn more about sharing your Intake/Smart Form Questionnaire with your clients.
To initiate the e-filing process to create an application with CEAC, you must ensure that all answers provided are complete and formatted per CEAC's specifications.
Initiating an Application with CEAC
To start electronically filing the DS-160 from the MyCase Immigration Add-0n, you will need to follow these steps:
Click on the e-File this form on ceac.state.gov button.
Select the location for which the visa is being applied.
Select your security question.
Enter the answer to your security question.
Click the Submit button.
If the information has been filled in correctly on the Intake/Smart Form Questionnaire, you will receive the message below that the E-Filing is in progress.
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Note: If you are missing information or fields are not formatted according to CEAC guidelines, you will be notified which fields need to be corrected (click here to learn more).
Accessing the Application with CEAC
Once your application has been successfully sent to CEAC, you will receive a notification and be able to see the information needed to access this on CEAC's website.
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To start accessing the application, follow the steps below:
Access the Intake tab of the DS-160 that you would like to file in the MyCase Immigration Add-On.
Click the link to https://ceac.state.gov/GenNIV/Default.aspx, or open this in a new tab/window.
Enter the code displayed.
Click the Retrieve an Application button.
βCopy and paste the Application ID Number from the MyCase Immigration Add-On.
Click the Retrieve Application button.
Enter answers under Security Questions from the MyCase Immigration Add-On.
Click the Retrieve Application button.
After completing the steps above, you will be taken to the online form on CEAC's website with all answers from the MyCase Immigration Add-On, where you can complete the process.
Troubleshooting Errors
If the information entered in the Intake/Smart Form Questionnaire is incomplete or not formatted according to CEAC's requirements, you will not be able to initiate the application until it is corrected.
If you attempt to click the button to E-File this Form with CEAC and the Intake/Smart Form Questionnaire is incomplete or not formatted in accordance with CEAC's requirements, you will receive an error message that lists the details for each field that needs to be corrected:
To address these issues click on the links in the error message or navigate to the corresponding question, and update the field to satisfy the error message provided for each question.
Once all errors have been corrected, click the RE-VALIDATE button to rerun the validations and attempt to initiate the application.