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 is a secure platform where you can share case details, billing information, and communicate with clients and contacts… Your clients can easily upload documents directly to MyCase from their 

Send this comprehensive course or video to your clients to help walk them through MyCase's 

Follow this step-by-step guide to send secure messages to your client's 

 receives an email informing… Optional: You can send a global message to All Contacts and Firm Users with an active 

Here is a step-by-step guide on how to send and receive secure messages via the 

, manage your firm’s template library, and streamline your communication using 

 Messaging Templates… To eliminate repetitive typing and speed up 

 follow-up, MyCase includes pre-populated 

 Messaging… Optional: You can send a global message to All Contacts and Firm Users with an active 

This article will walk you through disabling MyCase access privileges for a 

This article will walk you through enabling MyCase access privileges for a 

/contact in MyCase… ​Enabling MyCase 

 Access for New Clients… Enabling MyCase 

This article will answer most common questions regarding the capability for clients to pay without logging into the 

… What if I want clients to continue to pay through the 

?… I noticed that clients cannot make payments using eChecks if they are not signed into their 

FAQ about receiving payments outside of the 

 Visibility Problems… Files in your personal storage need to be shared with the 

How can I troubleshoot document access or visibility issues in 8am's 

You can visit the contact details page to view the 

 or contact in your 8am™ MyCase account… into whether the 

 is logging in, and what they are doing within the 

This article walks you through what your 

 or contact to a case does NOT automatically share case information with that person… Once your 

 clicks the Activate Now button, they are asked to create a password and then taken to

Advice and Answers from the 8am MyCase Support Team

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