When adding Expenses for a case, you will select a Cost Type and whether the expense is billable.
Hard Costs are expenses incurred on a client's behalf that require the firm to pay a vendor directly. When entering a hard cost into the system, firms must select a payment account associated with the expense.
Soft Costs are expenses charged to your client but not directly paid to a vendor. Some examples are mileage, copies, legal research costs, etc. These expenses will not have an expense payment account associated with them.
