MyCase allows you the ability to send Invoice reminders directly to your clients.

Clients will receive a reminder email that directs them back to the invoice to pay.
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To send an invoice reminder, you will need to first share the invoice with a client. Once shared, you have a couple different areas to send over a reminder.

Then, select the box next to the client you wish to send a reminder to. (Note: you can only send reminders to clients who have previously been shared on the invoice).

Your client will get an email from your firm indicating they still have an outstanding invoice balance. The subject line will reference whether the invoice is due soon or past due, and content of the email will include the invoice due date. If the due date has not been set on an invoice, the subject and content will tell the client they have an invoice available to be viewed.

Clicking the "View invoice" will automatically direct the client to the invoice details and if you have payments enabled, they will be able to pay online.

After a reminder has been sent, you can send another reminder at your discretion. The "history" section at the top of the invoice will show all information about the reminders you have sent for that invoice; including the total number of reminders and last date one was sent.

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Invoices now have Automated Invoice Reminder capabilities. These reminders will be sent based on a default schedule, which master firm users can change in your firm's Billing settings. You can manually turn on automated reminders on older invoices by editing them. Make sure Invoices have a due date, and are shared in order for automated reminders to be sent. Learn more about Automated Invoice Reminders.