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Creating Single Select (List) Custom Fields

The "List" Custom Field lets you create a list of pre-defined items. Then, you can choose one of those items when creating or editing.

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​The Single Select Custom Field lets you create a list of pre-defined items. When creating or editing a case, contact, or company record in MyCase, you can choose an item.

Following along in MyCase is recommended as you read the steps:

How to Create Single Select Fields

When adding a Custom Field into MyCase (learn more)

  1. Name the Custom Field

  2. Choose Single Select as the field type

  3. Click Add list option.

  4. Type a List Option into the box

  5. Press the check mark

  6. Repeat until you've added all the options you'd like

  7. You can re-order the list options by clicking and dragging them up and down

  8. Once everything is added and ordered correctly, click Add Custom Field.

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