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Creating Single Select (List) Custom Fields

The "List" Custom Field lets you create a list of pre-defined items. Then, you can choose one of those items when creating or editing.

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Following along in MyCase is recommended as you read the article.

Overview

​The Single Select Custom Field lets you create a list of pre-defined items. When creating or editing a case, contact, or company record in MyCase, you can choose an item.


How to Create Single Select Fields

  1. Name the Custom Field

  2. Choose Single Select as the field type

  3. Click Add list option.

  4. Type a List Option into the box

  5. Press the check mark

  6. Repeat until you've added all the options you'd like

  7. You can re-order the list options by clicking and dragging them up and down

  8. Once everything is added and ordered correctly, click Add Custom Field.

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