Note: This version of the Non-Trust Retainer & Credit Account Activity report is currently in Beta. We are actively refining the Non-Trust Retainer & Credit Account Activity report to ensure it provides the most accurate productivity insights. You may notice frequent updates as we improve the experience.
Overview
The Non-Trust Retainer & Credit Account Activity tracks every transaction that affects the client's credit balance, including when and how credits are added, utilized (applied to invoices), adjusted, or removed.
This report provides a detailed record of all activity related to Non-Trust Retainers and client Credit Accounts. It tracks every transaction that affects the client's credit balance, including when and how credits are added, utilized (applied to invoices), adjusted, or removed.
What the Report Helps You Do
View history of credit activity
Ensure credits properly created and applied
Explain balances to clients
Reduce billing confusion and avoid disputes with clear transaction-based explanations
Spot check credits and adjustments
Understand why revenue was reduced and support financial reviews of credit behavior
How to Run the Report
Here’s how to pull the report in just a few clicks:
Click the Reports tab in the left navigation pane.
From the Financial reports category, select Non-Trust Retainer & Credit Account Activity.
In the top-right corner, click Customize report.
You can customize your report by:
Filtering the data fields.
Adding/removing and reorganizing the columns in the report.
Sorting the rows based on data type.
Grouping by Entry Type and other data types.
Calculating the total of each data type.
4. Once you have customized the report to fit your needs, click Run report.
Do More with Your Report
Click More to:
Print report
Export as CSV
Export as PDF
Refresh data
To learn more about Customizing Your Reports, click here.